• Check-in for international flights opens 3 hours prior to departure, while local flights open 1 hour 30 minutes prior.
• Check-in counters close 1 hour before departure for international flights and 45 minutes before departure for local flights.

• Fokker 70 Aircraft: 30 kg per person
  
  • Checked baggage: 23 kg
  • Hand baggage: 7 kg
• Fokker 50 Aircraft: 20 kg per person
  
  • Checked baggage: 15 kg
  • Hand baggage: 5 kg
    Carriage of excess baggage is subject to availability and at the sole discretion of the airline, depending on aircraft capacity and passenger load.

• All tickets issued are non-refundable and non-transferable.

• Changes such as travel date, passenger name, or route are subject to applicable fees and any fare difference.
• All amendments must be made at least 24 hours prior to departure.

For assistance, please contact us:

• 📧 reservations@ifly.co.ke
• 📞 0740 100 100 / 0111 051 990

• Children: 2–11 years (inclusive)
• Infants: 0–23 months
  Valid identification (Birth Certificate, Notification Card, School ID, or Passport) is required for all children and infants.

• The airline accepts no liability for loss of cash, jewelry, or other valuables.
• All claims must be submitted in writing within 7 days of occurrence. Passengers are advised to carry valuables in their cabin baggage or on their person.

• The airline will make every effort to operate flights as scheduled; however, schedules are subject to change without notice.
• The airline is not responsible for missed onward connections.

• Passengers must comply with all government travel requirements, including visas and necessary documentation.
• Please arrive at the airport early enough to complete all check-in procedures.

• All firearms and ammunition must be declared at the check-in counter.

• Up to 28 weeks: A medical certificate from a gynecologist confirming fitness to travel is required.
• Beyond 28 weeks: A medical form provided by the airline must be completed and signed at check-in.

• Tickets are valid for 3 months from the date of issue.
  For more details, please contact our call center.